Red Hook WatchIndependent Community Resource

Community Communication and Engagement Survey Responses

1 versions2026-04-23working document

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Original file not available online (local: data/sources/village_docs/doc_2745.pdf)View version history →Meeting on 2026-04-23 →

How do you get information about / from the Village?

64 responses

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Go to the Clerk’s Office in... 9 (14.1%) Website (redhookvillage.g... 36 (56.3%) Call the Clerk’s Office 13 (20.3%) Brochures & Flyers (exam... 21 (32.8%) The Mayor’s monthly new... 38 (59.4%) Inserts mailed with the wat... 41 (64.1%) Postcards about special e... 17 (26.6%) Texts from the “Notify me”... 13 (20.3%) Emails from the “Notify me... 20 (31.3%) Large sign on the sidewal... 27 (42.2%) Public notices in The Daily... 3 (4.7%) Press Releases on Faceb... 12 (18.8%) QR codes (on flyers, post... 2 (3.1%) Tabling at Events (Hardscr... 10 (15.6%) Daily Catch 5 (7.8%) Word of mouth 2 (3.1%) 1 (1.6%) Social media outlets [1 (1.6%) Daily Catch email 1 (1.6%) Talk with my wonderful ma... 1 (1.6%) News releases in local ne... 1 (1.6%) Word around town 1 (1.6%) Neighbors & Daily Catch 1 (1.6%) Daily catch (how | heard a... 1 (1.6%) Daily catch 1 (1.6%) Daily Catch articles 1 (1.6%) 0 10 20 30 40 50 ----- End of picture text -----

When you have something to contribute, or need something from the Village, how do you do that? 50 responses

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Go in person (office hours of Cl... 31 (62%) Call during office hours of Clerk... 18 (36%) Attend meetings in person to m... 15 (30%) Attend hybrid meetings virtually... 2 (4%) Submit a concern form on the... 3 (6%) Send a letter by the mail 1 (2%) Email an office or department 20 (40%) Email an elected official such a... 17 (34%) Complete an online Survey /G... 13 (26%) 0 10 20 30 40 ----- End of picture text -----

if possible, please explain: 22 responses

When communicating via email I get the response in a timely fashion.

Everyone responded with a reasonable time. I do not feel as though all personal constituent concerns would be fully appreciated - but I was communicated with in a timely and respectful manner. I called the village recently about a service and they called me back (after business hours!) to give me a response. I was so thankful that the response was so personalized with a return phone call. The staff at the Village Hall are terrific. As the Mayor knows I emailed about the situation with Catalina ’ s deli and Mayor Karen was responsive as much as I think it ’ s fair to expect her to have been. In the past, emails related to the sewer had occasionally gone unanswered or responded with vague information. I did not get a response about my concern when I wrote against taking over the boat club.

I didn't get any follow up info about the results of the survey

Searching on the village site is difficult because the titles are never the same. There is a lot of crossover between the village the town . It would be helpful to have the documents mention when there is more info on the town website . Timely submission of documents would be very helpful Town clerk is great No concern I have ever brought to the Village has been truly addressed always satisfied I think having a bigger presence on social media, FB & Instagram on upcoming meetings/events with multiple reminders will put the village meetings/events on folks radar. It takes very little effort to communicate with the Village because there are multiple ways to do it. A periodic listing of the many ways might be helpful to those that forget. Having issues with the manner in which the snow was being cleared in our cul de sac. My initial concerns were addressed, however, my subsequent concerns were not. Lara Hart and Jennifer Cavanaugh have been proactively helpful for different items as we renovate our house on 3 Linden. Have been told to come to meetings to get answers yet at the meetings are told you can ask questions but board members will not answer It doesn't seem that unless my concern aligns with an issue that's already under consideration it is disregarded No response via emails, or was given incorrect information. Village clerk. Had questions answered and received requested paperwork. Handicapped parking is inadequate at many businesses: Post office, etc. Village employees are always very helpful.

Which of the following should be a budget priority to improve?

56 responses

Tech: Add more featuresto t... Tech: Create “how to” videos... Tech: Improve the phone me... Staff: Expand or vary office h... Staff: Use social media (this... Staff: Shorten response time... Expand Existing: Offer more... Expand Existing: Do bulk ma... Expand Existing: Create mor... Expand Existing: Send more... Media: Purchase ads in local... Media: Use press releases t... Physical Displays: Wayfindin... Physical Displays:Lawn Sign... Physical Displays:A more pe... Physical Displays:An outdoo... Physical Displays: Large We... Events: More Info Sessions t... Events: More Neighbors Nig... Events: More launch events... Community Engagement Pr... Community Engagement Pr...

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t... 12 (21.4%) 11 (19.6%) 7 (12.5%) h... 15 (26.8%) 14 (25%) 5 (8.9%) 6 (10.7%) 8 (14.3%) 7 (12.5%) 27 (48.2%) 2 (3.6%) t... 17 (30.4%) 7 (12.5%) 10 (17.9%) 20 (35.7%) 18 (32.1%) 9 (16.1%) t... 18 (32.1%) 22 (39.3%) 12 (21.4%) 5 (8.9%) 6 (10.7%) 0 10 20 30 ----- End of picture text -----

If you selected ‘shorten response time’ as a budget priority, please specify method of

communication.

15 responses

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Email 12 (80%) Mail 2 (13.3%) In Person 2 (13.3%) Text or Reddit 1 (6.7%) add a robust calendar listing all 4 (6.7%) meetings and events 0.0 2.5 5.0 7.5 10.0 12.5 ----- End of picture text -----

Please list any specific Facebook Groups, Instagram Accounts, Organization Newsletters & or Websites that keep

you up-to-date with local events & news? 22 responses

Daily Catch Daily catch

RHCSD Red Hook Moms Red Hook CAC

I will generate a list of every media outlet I can think of that I can engage with and share that with you ASAP

Red Hook Moms Red Hook Mom ’ s, Red Hook roundtable, Red Hook happenings Red Hook Moms, Red Hook Dads I am not on ANY social media! I do not believe social media should be a primary means of communication. Use direct email and text more to update on relevant news, notices and important things happening.collect email and cell from all residents Red Hook moms and dads, milan town hall Several Red Hook specific fb groups ie: Red Hook Moms etc Jenrette Foundation, Rose Hill Farm, Corner Counter, Red Hook Public Library, Red Hook Community Center, Winnakee, Scenic Hudson, Bard College, Red Hook Chamber of Commerce, Central Hudson Red Hook Moms, Fisher Center, RH Community Center Mostly the mayor's newsletters Village website RH Village website, mayor's letter Top Secret Folder, friends, Daily Catch Red Hook Community Monthly newsletter from the VILLAGE

What is your relationship to the Village of Red Hook?

54 responses

@ Resident homeowner

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Ye Z7=_ 77.8% ----- End of picture text -----

@ Resident renter @ BusinessVisitor Owner @ Work in the Village

  • @ Student

@ Town resident and employee . @ For 25 years Own 2nd home in Milan -...

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